Privacy Policy — eb7777

eb7777 collects personal information from players in order to provide, maintain, and improve our betting and gaming services, fulfil our legal and regulatory obligations, and protect the security and integrity of the platform. We collect only the data that is reasonably necessary for these purposes.

1.1 Registration Data

When you create an eb7777 account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 18 or older)
• Residential address (including city, division, and postcode)
• Mobile phone number
• Email address
• Chosen username
• Preferred payment method details (e.g., bKash account number, Nagad number, or bank account details)

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may request copies of government-issued identification documents. These may include your National Identity Card (NID), passport, or driving licence, as well as proof of address documents such as a utility bill or bank statement. KYC documents are processed securely and accessed only by authorised compliance personnel.

1.3 Financial Transaction Data

We collect records of all deposits, withdrawals, and betting transactions associated with your account. This includes transaction amounts in Bangladeshi Taka (৳), timestamps, payment method references, and transaction status. This data is essential for account management, dispute resolution, and anti-money laundering (AML) compliance.

1.4 Technical and Device Data

When you access the eb7777 platform, our systems automatically collect:

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Session duration, pages visited, and features used
• Referral source (how you arrived at the platform)
• Device identifiers (for fraud prevention and device fingerprinting)

1.5 Communications Data

If you contact our support team via email or live chat, we retain a record of those communications, including your messages, the support agent's responses, and any attachments shared. This data is used for quality assurance, dispute resolution, and ongoing account management.

1.6 Responsible Gaming Data

If you use any of eb7777's responsible gaming tools — such as deposit limits, cool-off periods, or self-exclusion — we record these preferences and the dates on which they were applied. This data is treated with the highest level of care and is used solely to enforce the limits you have requested.

eb7777 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are inconsistent with the purpose for which it was originally collected. The table below summarises the primary uses of your personal data and the legal basis for each.

Where eb7777 relies on your consent as the legal basis for processing — for example, to send you promotional emails about new bonuses, BPL cricket special offers, or seasonal promotions — you have the right to withdraw that consent at any time by contacting [email protected] or adjusting your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

eb7777 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial use. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.

3.1 Payment Service Providers

To process your deposits and withdrawals, we share relevant financial details with our payment partners — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and supported Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. These partners receive only the data necessary to complete the transaction and are bound by their own privacy and security obligations.

3.2 Identity Verification Partners

For KYC compliance, eb7777 may use trusted third-party identity verification services to validate the authenticity of documents submitted by players. These partners process KYC data strictly for verification purposes and are contractually prohibited from using it for any other purpose.

3.3 Technology and Infrastructure Providers

eb7777 uses third-party providers for cloud hosting, data storage, platform security, and analytics. These providers act as data processors on our behalf, operating under strict data processing agreements. They do not have any independent right to use your data.

3.4 Legal and Regulatory Disclosure

eb7777 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by law, court order, or in response to a lawful request from a competent authority. We will always aim to notify you of such disclosures where permitted by law.

3.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of eb7777's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.

eb7777 uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform effectively, remember your preferences, and analyse usage patterns. This section explains what cookies we use and how you can manage them.

4.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to recognise your device on subsequent visits and store session-specific information such as your login state and display preferences.

4.2 Types of Cookies We Use

4.3 Managing Your Cookie Preferences

You can control cookie behaviour through your browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. Please note that disabling essential cookies will prevent the eb7777 platform from functioning correctly — you may be unable to log in or complete transactions if essential cookies are blocked. Analytics and preference cookies can be disabled without affecting core platform functionality.

For guidance on managing cookies in your specific browser, please consult your browser's help documentation. eb7777 does not use third-party advertising or retargeting cookies.

eb7777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting obligations. When data is no longer required, it is securely deleted or anonymised.

5.1 Retention Schedule

After the applicable retention period has expired, eb7777 will securely delete or irreversibly anonymise your data so that it can no longer be associated with your identity. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

As an eb7777 player, you have a number of rights in relation to your personal data. eb7777 is committed to facilitating the exercise of these rights in a timely and transparent manner. All rights requests should be submitted in writing to [email protected].

6.1 Right of Access

You have the right to request a copy of the personal data that eb7777 holds about you. Upon receipt of a valid request, we will provide a structured summary of your data within 30 days. This is sometimes referred to as a Subject Access Request (SAR).

6.2 Right to Rectification

If you believe that any personal data eb7777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as a phone number update) can often be made directly through your account settings. For changes to core identity data (name, date of birth), documentary evidence may be required.

6.3 Right to Erasure

In certain circumstances, you have the right to request that eb7777 delete your personal data — sometimes referred to as the "right to be forgotten". This right is subject to limitations: we may be required to retain certain data to fulfil legal obligations (for example, AML transaction records must be retained for 7 years). Where erasure is not possible in full, we will explain the specific reason and delete or anonymise all data that is not subject to a legal retention obligation.

6.4 Right to Restrict Processing

You have the right to request that eb7777 restrict the processing of your personal data in specific circumstances — for example, if you contest the accuracy of the data or if you have objected to processing pending verification of our legitimate grounds.

6.5 Right to Data Portability

Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format (e.g., CSV or JSON). You may also request that we transmit this data directly to another service provider where technically feasible.

6.6 Right to Object

You have the right to object to the processing of your personal data where eb7777 is relying on legitimate interest as the legal basis, or where data is used for direct marketing. If you opt out of marketing communications, we will cease sending promotional emails and offers within 5 business days of your request.

6.7 Right to Withdraw Consent

Where eb7777 processes your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal. To withdraw consent, please contact us at [email protected].

Protecting your personal data against unauthorised access, loss, or misuse is a core operational priority at eb7777. We implement a layered security approach that encompasses both technical and organisational measures.

7.1 Technical Safeguards

• TLS/SSL encryption on all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including payment details and KYC documents.
• Multi-factor authentication (MFA) for all internal staff accessing player data systems.
• Firewall and intrusion detection systems monitoring network traffic around the clock.
• Regular penetration testing by independent security specialists to identify and remediate vulnerabilities.
• Device fingerprinting and anomaly detection to identify suspicious login behaviour.

7.2 Organisational Safeguards

• Access to player personal data is restricted to staff with a documented operational need.
• All employees handling personal data receive regular data protection training.
• Third-party partners are vetted for security standards before being granted access to any eb7777 data systems.
• Data processing agreements are in place with all third-party processors.

7.3 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, eb7777 will take immediate steps to contain and remediate the breach and will notify affected players without undue delay. Where required by applicable law, we will also report the breach to the relevant supervisory authority within the legally mandated timeframe.

eb7777 reserves the right to update or amend this Privacy Policy at any time. Changes may be necessary to reflect updates to our services, new legal requirements, feedback from our player community, or improvements to our data handling practices.

When we make a material change to this Privacy Policy — that is, a change that significantly affects how we collect, use, or share your personal data — we will notify you by email to the address registered on your account and by displaying a prominent notice on the eb7777 website for at least 30 days following the update. Non-material changes (such as corrections of typographical errors or clarifications that do not alter the substance of the policy) may be made without individual notification.

The "Last Updated" date at the top of this page reflects the date on which the most recent revision took effect. All previous versions of the Privacy Policy are available upon request by contacting our support team. Continued use of the eb7777 platform following the effective date of any update constitutes acceptance of the revised Privacy Policy.

If you disagree with any changes to this Privacy Policy, your recourse is to stop using the platform and close your account. You may request closure and return of eligible balances by contacting [email protected].